Are you looking for a dynamic and captivating speaker for your next conference?
Can you read what your customers and clients are really thinking? Imagine having the ability & skill sets to read people like a book during the sales process, meetings, interviews, negotiations and even how to detect deception. Or maybe you want to use the power of persuasion and influence to get your message across clearly and effectively. Steve’s keynote topics will show you how to use body language and behavioural psychology to build trust, motivate staff, read clients, deal with difficult customers and grow profits in the process!
Steve has spoken at hundreds of conferences and seminars around the world attended by thousands of delegates. Steve has delivered training programs and one on one training to CEO’s, government departments, executives, fund managers, analysts, recruiters, sales teams, managers, investigators, the finance sector, media and many others.
Reading your customers and identifying what they are feeling or thinking requires a unique skill set. When human beings try to suppress an emotion it will often leak out and contradict the spoken word. Effective interviewers, recruiters & sales staff all need to identify the 7 behavioural indicators that are displayed by all human beings.
To do so consistently requires a novel approach. And the approach Steve developed — known as the “60 second profiling technique” — has remarkable applications in business and life.